FAQ & Care

Yes. We offer complimentary, fully insured express shipping to over 90 countries, delivered by signature courier in discreet packaging.

In-stock pieces ship within 1–2 business days. Made-to-order and bespoke pieces are crafted within 2–3 weeks before dispatch.

Always. Every piece arrives in our signature lacquered box with a certificate of authenticity and a hand-tied ribbon.

Enjoy a full refund or exchange within 30 days on unworn pieces. Bespoke and engraved items are final sale.

Every RitzBits piece carries a lifetime warranty covering manufacturing and craftsmanship, plus complimentary cleaning and inspection.

Yes — your first resizing is complimentary. Simply contact our concierge and we'll arrange insured collection and return.

All diamonds above 0.30ct are GIA or IGI certified and conflict-free, with documentation included.

Soak in warm water with a drop of mild soap, brush gently with a soft toothbrush, and pat dry. We also offer free professional cleaning for life.

Store each piece separately in a soft pouch or lined box to prevent scratching, away from heat and humidity.